Privacy policy

 

Effective Date: 21-3-2025

At Auto Zen AE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you visit our website, place an order, or contact us:

a) Personal Information Provided by You:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely by third-party providers)

b) Automatically Collected Information:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Date and time of access
  • Referring website or source

c) Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can adjust cookie settings in your browser.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To process and deliver your orders efficiently.
  • Customer Support: To respond to inquiries, complaints, or requests.
  • Marketing & Promotions: To send promotional emails and special offers (you can opt out anytime).
  • Improving Our Services: To analyze trends and enhance user experience.
  • Security & Fraud Prevention: To detect and prevent fraudulent activities.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Payment Processors: To securely process transactions.
  • Shipping Partners: To deliver your orders.
  • Legal Authorities: If required by law or to protect our rights.
  • Third-Party Service Providers: For marketing, analytics, and website functionality.

4. Data Security

We take strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Access your data: Request a copy of the personal data we hold about you.
  • Update your information: Correct inaccuracies in your personal details.
  • Delete your data: Request deletion of your personal data, subject to legal obligations.
  • Opt-out of marketing emails: Unsubscribe from promotional emails anytime.

To exercise these rights, contact us at [Hivemedia12@gmail.com].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our services after any modifications constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Store Name: Auto Zen AE
  • Email: [Hivemedia12@gmail.comThank you for trusting Auto Zen AE. Your privacy is our priority!